Consumer Health Data Privacy Notice

Our Collection and Use of Consumer Health Data

Depending on the services you request, Skyline Sparrow may collect certain categories of Consumer Health Data, including:

• Dietary requirements, meal restrictions, or food-related preferences provided for travel arrangements.
• Mobility, accessibility, or assistance requests, including wheelchair services and other special travel accommodations.
• Health-related information that you voluntarily provide when necessary to support a refund request, travel insurance claim, accessibility request, cancellation request, or other travel-related service.
• Information that may reasonably be used to identify or infer certain health-related circumstances relevant to the services you request.

Skyline Sparrow may collect, organize, access, store, use, secure, transmit, disclose, or delete Consumer Health Data when necessary to provide requested services and operate our business. Where appropriate, this information may be combined with other personal information you provide to us or information received from travel suppliers and service providers.

We may use Consumer Health Data for purposes such as:

• Arranging requested accessibility, mobility, dietary, or other special travel services.
• Supporting eligible cancellation, refund, insurance, or service-related requests.
• Providing, managing, and improving the travel services you request from Skyline Sparrow.
• Creating aggregated, anonymous, or de-identified information for permitted business, security, analytics, or service improvement purposes.

Sources of Consumer Health Data

Skyline Sparrow generally receives Consumer Health Data directly from you when you provide information while searching, booking, modifying, or managing a travel reservation, contacting our support team, or requesting special assistance.

We may also receive relevant information from a person acting on your behalf, such as a travel companion, authorized representative, or booking coordinator, as well as from airlines, hotels, insurance providers, and other travel suppliers when necessary to fulfill your requested services.

Information may be collected and used across Skyline Sparrow websites, applications, booking platforms, and other services that are covered by our Privacy Policy.

Our Disclosure of Consumer Health Data

When necessary to provide the services you request or for other purposes permitted by applicable law, Skyline Sparrow may disclose relevant categories of Consumer Health Data to the following types of recipients:

• Travel Suppliers: Airlines, hotels, car rental providers, travel insurance companies, airports, and other suppliers may receive information required to arrange or deliver the travel services you request.
• Service Providers: We may work with technology providers, customer support providers, payment-related service providers, booking platforms, and other vendors that assist us in operating our services or processing information on our behalf.
• Corporate Affiliates: Where applicable, information may be shared with affiliated entities or companies under common ownership or control for legitimate business purposes consistent with this notice.
• Business Transactions: Consumer Health Data may be disclosed when reasonably necessary in connection with a merger, acquisition, financing, restructuring, sale, transfer of assets, or similar business transaction.
• Legal and Safety Requirements: We may disclose information when necessary to comply with applicable laws, respond to lawful requests, protect our legal rights, investigate suspected fraud or misuse, enforce our agreements, or protect the safety and security of our customers, personnel, or services.
• With Your Permission or Direction: We may disclose Consumer Health Data to another party when you provide consent or specifically direct us to make the disclosure.

How to Exercise Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights concerning Consumer Health Data, including rights to request access, deletion, or other actions regarding information we maintain about you. You may also have the right to withdraw consent in circumstances where processing is based on your consent.

• You may submit a privacy request by emailing privacy@skylinesparrow.com and following any verification or request instructions we provide.
• To protect personal information, Skyline Sparrow may need to verify your identity before completing a privacy request.
• We may maintain records relating to privacy requests as permitted or required by applicable law.
• Where permitted by law, we may decline or charge a reasonable fee for requests that are excessive, repetitive, or otherwise unfounded.

Appealing Privacy Rights Decisions

If Skyline Sparrow declines a privacy request that is subject to an applicable appeal process, you may request a review of that decision by emailing privacy@skylinesparrow.com and following the instructions provided in our response.

We will review eligible appeals in accordance with applicable law and provide a response within the timeframe required by the applicable privacy requirements.

If an appeal is unsuccessful, you may have the right to contact the applicable state authority:

• Washington: You may contact the Washington State Attorney General’s Office regarding applicable consumer privacy concerns.
• Nevada: You may contact the Nevada Attorney General’s Office regarding applicable consumer privacy concerns.

Changes to This Consumer Health Data Privacy Notice

Skyline Sparrow may revise this Consumer Health Data Privacy Notice periodically to reflect changes in our services, privacy practices, applicable laws, or regulatory requirements.

Any revised notice will be posted on the applicable Skyline Sparrow Websites, Apps, or Services. The updated notice will become effective when posted unless a different effective date is stated. We encourage you to review this notice periodically for the latest information about our Consumer Health Data practices.