Our Service Fees

Flight Booking Service Fees

Skyline Sparrow may charge a service fee for certain flight reservations made through our website, customer support channels, or other assisted booking services.

The applicable fee may depend on factors such as the airline, itinerary type, cabin class, passenger requirements, booking complexity, and the type of assistance requested.

Any applicable service fee will be included in the total amount presented before the booking is finalized.

Hotel Booking Service Fees

Hotel reservations may include a service fee depending on the property, booking channel, rate type, reservation conditions, or additional assistance requested by the customer.

Hotel-related charges imposed directly by the property, such as resort fees, local taxes, deposits, or incidental charges, may be separate from Skyline Sparrow's service fee and may be payable according to the hotel's own policies.

Car Rental Service Fees

Car rental reservations may be subject to a service fee based on the selected rental service and booking requirements.

Additional charges imposed by the rental company, including insurance, fuel, mileage, optional equipment, deposits, young-driver charges, or other local fees, may be separate from Skyline Sparrow's service fee.

Where applicable, service fees and other known charges will be reflected in the booking or payment details before completion of the transaction.

Service Fee Refund Policy

• Service fees are generally separate from airline, hotel, car rental, government, airport, or other third-party charges.
• Once a travel service has been processed, the applicable service fee may be non-refundable unless otherwise stated at the time of purchase.
• If a booking is cancelled, modified, refunded, or voided, any refund of the Skyline Sparrow service fee will be subject to the terms communicated for that particular transaction.
• A refund of an airline, hotel, or other supplier charge does not automatically mean that the associated Skyline Sparrow service fee will also be refunded.
• Any eligible refund will be processed according to the applicable booking and payment terms.

Special Booking Service Fees

Certain reservations or customer requests may require additional assistance and may therefore have a different service fee. Examples include:

Assisted Booking Service Fees

Customers who request assistance from Skyline Sparrow's travel support team may be charged a service fee depending on the type and complexity of the requested service.

Assisted services may include finding alternative flights, building complex itineraries, processing exchanges or reissues, handling eligible cancellations, or providing additional reservation support.

Important Information About Service Fees

Skyline Sparrow service fees are separate from taxes, government charges, airport fees, airline-imposed charges, hotel charges, car rental charges, and other third-party costs unless specifically stated otherwise.

Service fees may vary depending on the type of transaction, itinerary, booking complexity, supplier requirements, and assistance requested. Applicable charges will be communicated or displayed as part of the booking or payment process where required.

Once a transaction has been completed, the service fee may be non-refundable unless the applicable booking terms specifically provide otherwise.

Customers are encouraged to review the complete price, applicable taxes, fees, and booking conditions before confirming a reservation.